[{"data":1,"prerenderedAt":493},["ShallowReactive",2],{"legal-sub-processors":3,"i-lucide:arrow-right":480,"i-lucide:menu":485,"i-lucide:arrow-left":487,"i-lucide:hash":489,"i-simple-icons:linkedin":491},{"id":4,"title":5,"body":6,"description":12,"extension":470,"meta":471,"navigation":472,"ogImage":473,"path":474,"robots":473,"schemaOrg":473,"seo":475,"sitemap":476,"stem":477,"updated":478,"__hash__":479},"legal/legal/sub-processors.md","Sub-Processors",{"type":7,"value":8,"toc":456},"minimark",[9,13,22,25,30,129,133,164,168,210,214,244,248,277,281,312,316,345,349,379,383,413,417,447,449],[10,11,12],"p",{},"Flowganise Pty Ltd (ACN 47 683 893 183) uses the following third-party sub-processors to deliver and support the Flowganise platform. Each sub-processor is bound by a data processing agreement and is only permitted to process personal data as necessary to provide their services to us.",[10,14,15,16,21],{},"We will notify customers of any changes to this list at least 30 days in advance, in accordance with Section 10.2 of our ",[17,18,20],"a",{"href":19},"/terms","Terms and Conditions",".",[23,24],"hr",{},[26,27,29],"h2",{"id":28},"hosting-and-infrastructure","Hosting and Infrastructure",[31,32,33,52],"table",{},[34,35,36],"thead",{},[37,38,39,43,46,49],"tr",{},[40,41,42],"th",{},"Sub-Processor",[40,44,45],{},"Purpose",[40,47,48],{},"Data Processed",[40,50,51],{},"Location(s)",[53,54,55,70,84,98,112],"tbody",{},[37,56,57,61,64,67],{},[58,59,60],"td",{},"Fly.io",[58,62,63],{},"Backend application hosting",[58,65,66],{},"Event and session data, API requests",[58,68,69],{},"Frankfurt (Germany), Sydney (Australia), Stockholm (Sweden), North Virginia (USA)",[37,71,72,75,78,81],{},[58,73,74],{},"Vercel",[58,76,77],{},"Frontend and tracker hosting",[58,79,80],{},"HTTP requests including IP addresses",[58,82,83],{},"Global edge network",[37,85,86,89,92,95],{},[58,87,88],{},"Supabase",[58,90,91],{},"PostgreSQL database and authentication",[58,93,94],{},"User accounts, site configurations, authentication tokens",[58,96,97],{},"Frankfurt (Germany), Sydney (Australia), North Virginia (USA)",[37,99,100,103,106,109],{},[58,101,102],{},"Tigris (via Fly.io)",[58,104,105],{},"S3-compatible object storage",[58,107,108],{},"Session replay recordings",[58,110,111],{},"Co-located with Fly.io infrastructure",[37,113,114,117,120,123],{},[58,115,116],{},"CloudAMQP",[58,118,119],{},"Message queue (RabbitMQ)",[58,121,122],{},"Event payloads in transit",[58,124,125],{},[126,127,128],"span",{},"REGION",[26,130,132],{"id":131},"analytics-and-data-pipeline","Analytics and Data Pipeline",[31,134,135,147],{},[34,136,137],{},[37,138,139,141,143,145],{},[40,140,42],{},[40,142,45],{},[40,144,48],{},[40,146,51],{},[53,148,149],{},[37,150,151,154,157,160],{},[58,152,153],{},"Tinybird",[58,155,156],{},"Analytics data pipeline and query engine",[58,158,159],{},"Behavioural and event data (pageviews, clicks, sessions)",[58,161,162],{},[126,163,128],{},[26,165,167],{"id":166},"ai-and-llm-providers","AI and LLM Providers",[31,169,170,182],{},[34,171,172],{},[37,173,174,176,178,180],{},[40,175,42],{},[40,177,45],{},[40,179,48],{},[40,181,51],{},[53,183,184,198],{},[37,185,186,189,192,195],{},[58,187,188],{},"Anthropic (Claude)",[58,190,191],{},"Issue analysis and suggestion generation",[58,193,194],{},"Page content, session and analytics data sent as prompt context",[58,196,197],{},"USA",[37,199,200,203,206,208],{},[58,201,202],{},"OpenAI (GPT-4o)",[58,204,205],{},"UX analysis and insights generation",[58,207,194],{},[58,209,197],{},[26,211,213],{"id":212},"payment-processing","Payment Processing",[31,215,216,228],{},[34,217,218],{},[37,219,220,222,224,226],{},[40,221,42],{},[40,223,45],{},[40,225,48],{},[40,227,51],{},[53,229,230],{},[37,231,232,235,238,241],{},[58,233,234],{},"Stripe",[58,236,237],{},"Subscription billing and payment processing",[58,239,240],{},"Customer email address, payment information",[58,242,243],{},"USA, with global infrastructure",[26,245,247],{"id":246},"email","Email",[31,249,250,262],{},[34,251,252],{},[37,253,254,256,258,260],{},[40,255,42],{},[40,257,45],{},[40,259,48],{},[40,261,51],{},[53,263,264],{},[37,265,266,269,272,275],{},[58,267,268],{},"Resend",[58,270,271],{},"Transactional email delivery",[58,273,274],{},"Customer email addresses",[58,276,197],{},[26,278,280],{"id":279},"web-scraping-and-page-analysis","Web Scraping and Page Analysis",[31,282,283,295],{},[34,284,285],{},[37,286,287,289,291,293],{},[40,288,42],{},[40,290,45],{},[40,292,48],{},[40,294,51],{},[53,296,297],{},[37,298,299,302,305,308],{},[58,300,301],{},"ScrapingBee",[58,303,304],{},"Page rendering and screenshot capture for script verification and UX analysis",[58,306,307],{},"Customer website URLs and page content",[58,309,310],{},[126,311,128],{},[26,313,315],{"id":314},"monitoring-and-error-tracking","Monitoring and Error Tracking",[31,317,318,330],{},[34,319,320],{},[37,321,322,324,326,328],{},[40,323,42],{},[40,325,45],{},[40,327,48],{},[40,329,51],{},[53,331,332],{},[37,333,334,337,340,343],{},[58,335,336],{},"Sentry",[58,338,339],{},"Error tracking (backend and frontend)",[58,341,342],{},"Error context which may include user or session identifiers",[58,344,197],{},[26,346,348],{"id":347},"customer-support","Customer Support",[31,350,351,363],{},[34,352,353],{},[37,354,355,357,359,361],{},[40,356,42],{},[40,358,45],{},[40,360,48],{},[40,362,51],{},[53,364,365],{},[37,366,367,370,373,376],{},[58,368,369],{},"Crisp",[58,371,372],{},"Live chat on flowganise.com",[58,374,375],{},"Visitor data, customer email and name when identified",[58,377,378],{},"France",[26,380,382],{"id":381},"third-party-integrations","Third-Party Integrations",[31,384,385,397],{},[34,386,387],{},[37,388,389,391,393,395],{},[40,390,42],{},[40,392,45],{},[40,394,48],{},[40,396,51],{},[53,398,399],{},[37,400,401,404,407,410],{},[58,402,403],{},"Shopify",[58,405,406],{},"App integration for Shopify merchants",[58,408,409],{},"Merchant store data, tracking events",[58,411,412],{},"Canada/USA",[26,414,416],{"id":415},"lead-capture","Lead Capture",[31,418,419,431],{},[34,420,421],{},[37,422,423,425,427,429],{},[40,424,42],{},[40,426,45],{},[40,428,48],{},[40,430,51],{},[53,432,433],{},[37,434,435,438,441,444],{},[58,436,437],{},"Tally",[58,439,440],{},"Signup forms",[58,442,443],{},"Lead contact information",[58,445,446],{},"Belgium",[23,448],{},[10,450,451,452,21],{},"For questions about our sub-processors or data processing practices, contact us at 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